OhCut Privacy Policy

This Privacy Policy explains how OhCut and its affiliates (collectively referred to as “OhCut,” “we,” or “us”) collect, use, disclose, transfer, store, retain, or otherwise process your personal information when you, whether as an individual, sole proprietor, or representative of another business entity, sign up for or use an OhCut account and our services via our website or applications (collectively, the “Services”).

This policy covers information collected through your access to and use of our Services. Please review it carefully. By continuing to interact with and use our Services, either directly or indirectly, you agree to the practices and policies outlined in this Privacy Policy.

Information you provide

OhCut collects the data you provide when you open, register, and use an OhCut account. This includes, but is not limited to, email addresses, phone numbers, your contact list (if you choose to import it), personal identification details, transaction information, and any other data you share with us. OhCut will never sell your user content or contact information, nor will we allow third parties to advertise to you without your explicit consent. For example, if you book or register with a business using an OhCut Business Account, you are consenting to receive communications from that business, such as marketing materials or appointment reminders.

Permission to Use Content/Your Content

“Content” refers to any user-submitted data, including text, images, photos, audio, video, and all other forms of communication or data that is uploaded or shared with OhCut.

“Your Content” means any Content that you submit or transmit through the OhCut platform, such as reviews, ratings, compliments, invitations, or information you display in your account profile.

“User Content” includes Content submitted by users or consumers, such as ratings, reviews, compliments, invitations, and other information shared with OhCut through the platform.

OhCut may use this Content in various ways, including displaying it on the platform, reformatting it, incorporating it into other works, creating derivative works, promoting it, and distributing it across other websites or media platforms (collectively, “Other Media”). By submitting Content, you grant OhCut a world-wide, perpetual, non-exclusive, royalty-free, assignable, sub-licensable, and transferable license to use the Content for any purpose.

• Request information about OhCut or our products and services;
• Apply or sign up for an OhCut account or any of our Services;
• Complete our identity or account verification process, communicate with us, answer surveys, upload Content, or otherwise interact with our Services.

In particular, OhCut collects the following categories of information (and has collected these categories during at least the 12 months preceding the effective date of this Privacy Policy):

• Financial Information: Bank account details, payment card numbers, and other financial data.
• Transaction Information: Details about transactions, such as where and when payments occur, transacting parties, transaction descriptions, payment amounts, billing and shipping data, and the devices and methods used to complete transactions.
• Other Information You Provide: Voluntary information, including uploaded images, survey responses, participation in promotions or contests, suggestions for improvements, referrals, and other actions taken within the Services.
• Internet Activity: Data regarding how you use our Services, including login/logout times, browser type and language, internet service provider, pages visited on our platform, features used, and search terms.
• Online Identifiers: Information used to log into your account, including your IP address and other unique identifiers such as device identifiers, cookies, beacons, and customer numbers.
• Professional Information: Business-related data such as staffing availability, appointments, and employee information (e.g., job titles, payroll details, and timecard data).
• Contact List: Contact information imported from your signed-in devices into your OhCut account upon request and with your consent.
• Inferences: Data derived from the above information to create a profile about you, reflecting your preferences and behavior, for account security and to enhance your experience with our Services.
• Identification Information: Personal identifiers such as name, email address, phone number, postal address, driver’s license number, Social Security number, FEIN, Taxpayer Identification Number, or other government-issued identification.

By interacting with the OhCut platform and providing any of this information, you consent to its collection and use as described in this policy.

• Device Information: Information about your customer’s device, including hardware model, operating system and version, device name, unique device identifier, mobile network information, and how their device interacts with our Services.
• Financial Information: Bank account numbers and payment card details.
• Identification Information: Your customer’s name, email address, mailing address, phone number, government-issued identification, or other historical, contact, and demographic data, including signatures.
• Location Information: Your customer’s device location data, depending on how they make payments.
  
• Transaction Information: When customers use OhCut to make or record payments to you, we collect details such as when and where the transaction occurred, the names of the parties involved, a description of the transaction (which may include item-level data), the payment or transfer amounts, billing and shipping information, and the devices and payment methods used.
  
• Use Information: Information about how your customers interact with our Services, including access times, login and logout data, browser type, country and language settings, IP address, and information about your customer’s device and operating system.
  
• Other Information Provided by You or Your Customers: Information voluntarily given by your customers or that you input into OhCut’s systems, such as survey responses, contest entries, promotional activities, or notes about your customers.

• You directly: When you submit information or grant access to your information.
• Your devices and applications: When you interact with our website or use our Services.
• Aggregated data sources: Businesses that compile data from multiple sources.
• Clickstream data: Gathered through website cookies.
  
• Analytics and marketing companies: Businesses that provide insights and marketing data.
  
• OhCut group companies and affiliates.
  
• Other sources:
  – Social media networks.
  – Online advertising companies.
  – Service providers who assist with third-party identity verification, credit checks, and fraud detection.
  – Credit bureaus and financial institutions.
  – Contact lists from signed-in devices.
  – Mailing list providers.
  – Publicly available sources, such as public records of criminal convictions or arrest records.

This comprehensive approach ensures we collect and process the information necessary to deliver our Services efficiently and securely.

• Performing, improving, and developing our services
• Delivering support, technical notices, security alerts, and resolving disputes related to your OhCut account
• Determining service availability in your region
• Developing new products and services
  
• Displaying your historical transaction or appointment information
  
• Improving, personalizing, and facilitating your use of our Services
  
• Processing and recording payment transactions
• Maintaining and improving our website and services

• Market our services to you
• Communicate with you about opportunities, products, contests, promotions, and special offers
• Send marketing emails with an option to “opt out” of future emails

• Send surveys and gather feedback about our Services
• Provide updates about our products and third-party services
• Share useful information you may have requested about our products

• Conducting investigations and complying with legal obligations
• Responding to government requests and valid legal processes
• Preventing fraud, misrepresentations, and security breaches
• Debugging and fixing technical issues
• Enforcing our User and Participation Agreements
• Protecting the rights and property of OhCut, our customers, and their customers
• Ensuring the safety and quality of our services
• Verifying user identities

• PCI DSS: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard payment card data.
• SOC 2: We are SOC 2 certified, ensuring security, availability, processing integrity, confidentiality, and privacy of our services.
• ISO: We follow ISO standards for information security management systems.
• HIPAA: We are HIPAA certified to protect the privacy of protected health information (PHI).

• Remember your login information
• Analyze how you interact with our services
• Provide personalized experiences and content
• Measure the effectiveness of our services and communications
• Improve our products and services

These automated technologies collect your device information, internet activity, and preferences, which help us tailor our offerings to better serve you.